Absolute Live Support is a Complete eCRM Live customer support Help Desk system. Increase your sales by providing live customer support on your site. This is not a hosted application, Absolute Live Support runs under your own domain on your own site. Developed using 100% pure ASP code, there are No DLLs to install, It supports Access and SQL Server databases,unlimited users and departments (get your whole staff to work with the system), visitor tracking and proactive chat (invite to chat), canned commands, detailed stats and much more (Also available in ASP.NET).
Active Web Helpdesk is a web-based helpdesk manager. It provides a personalized customer support system, a searchable and categorized FAQ database, assign a technician per category and more. The source code with Access or MS SQL database is available.
ASPTicket is an ASP/ACCESS support ticket system designed with the web host in mind. Users can submit tickets listed by priority as well as update them. Ticket management is carried out through a browser based back end.
This free software is used to quickly log trouble ticket calls. It is designed to be used as a call center but also could easily be used as a help desk “ help desk” application. The software has three primary functions, input new support calls, enter resolutions to existing support calls, organize and access old help desk calls threw the built in knowledge base or archives. Installation is fast and does not require any code modification. The call center software allows you to choose from ether a M.S. Access or MySQL backend database, which is used to store all the data collected in the call center. Minimal configuration is required for the database setup. This software call center help desk software is totally free.
Automated support ticket routing, new XP style menus, client selected skins, PayPal integration, and so much more is available in version 3. ASP email functions are improved with single emailing feature to ensure email list privacy. New announcement functionality with WYSIWYG editor to send out HTML announcents and newsletters. Check out our demo soon!
eu Help Desk is designed to help you cope with overwhelming customer support issues. It allows you to save time while allowing your customers/visitors to find answers that they need. You have the ability to prioritize support issues in any order, assign them to representatives create relations between individual issues.
Supports multiple support persons to answer questions, Supports simutaneous converstions in multiple windows, Quick click insertion of F.A.Q. answers into chats, Supports chat archiving, Secure operation capable, Full featured admin to configure all variables, Admin to search/delete chat archives
GKNHelpdesk solution that aims evaluating, directing, tracking, reporting and restoring the customer tickets which include complaints and requests, strengthens communication between you and your customer, determines standart techniques to meet requests and arises the efficiency of your employees. General Features ; Unlimited department, user and support operator. Viewing related solution from F.A.Q database before sending the ticket. Attaching files to tickets. ASPEMAIL, ASPUPLOAD. ASP, MYSQL. GKNHelpdesk does not require DLL OR ACTIVEX. Free FTP setup.
Help Centric is a comprehensive, flexible, and portable ... web-based Help Desk System. Automatic responses to tickets, e-mail notifications, customer profile matching and a feature-rich knowledge base put Help Centric in a league of its own. Common help desk requests are handled quickly using the preset automatic responses. Help Centric comes with a Help Ticket History and Tracking module. There are separate web applications provided for administrators and tech support staff. Customers (internal and external) can open and track their own tickets. Includes a FREE contact manager! In addition, this help desk system interfaces with our other applications for: Project Management, TimeSheets, Calendar and Time Management, CRM and Sales Force Automation, Product Management, Service Management, Quote Management, and Order Management. Customizable ASP source code. This software covers UNLIMITED USERS.