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Customer Support

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Amount: 57
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Gulfstream Helpdesk

Rating 0.0 0.0
Gulfstream Helpdesk is a web based customer support solution designed to suit businesses of all sizes- from one-person-shops to the world’s largest corporations. It provides organizations with the ability to effectively manage email flow, improving overall customer support and satisfaction. In addition, the software is created with the advanced knowledge base support, which facilitates sharing of valuable expertise with customers and employees.
Platform(s): Windows Date: Dec, 13 2006
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Hits: 472

- ZaZaCHAT - Live Chat Software,Knowledge Base &Trouble Ticket Management

Rating 0.0 0.0
ZaZaCHAT Live Help - first FREE web/windows based Live Chat for Live Help and Live Support software offered to webmasters. It enables website operators to talk to their web site visitors Live via real time text chat. Top feutures are as follows: 1. Provide Live Help to your site visitors via Online Chat 2. Convert visitors to customers 3. Monitor your traffic in real time 4. Examine demographics of your visitors 5. Improve customer loyalty 6. Dramatically decrease your Customer Service expenses 7. ZaZaCHAT is web based, no installation required ZaZaCHAT is built by ZaZa Software using ASP.NET 2.0 and AJAX technology. ZaZaCHAT Incorporates Knowledge Base, Request a Call and Trouble Ticket management System Enjoy!
Platform(s): Windows Date: Dec, 01 2006
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Hits: 494

SupportMagic - Hosted Customer Support

Rating 5.0 5.0
SupportMagic is an on-demand customer interaction management solution that enables companies to deliver an exceptional customer experience. SupportMagic's multi-channel communications platform integrates live chat, email management (ticketing), troubleshooter, and self-service/knowledgebas e technology to manage online sales and customer support.
Platform(s): Windows Date: Nov, 08 2006
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Hits: 569

Customer Relationship Management

Rating 5.0 5.0
your-CRM.com is an on-demand customer relationship management solution designed for the small to medium enterprise. Costing as little as £9.99/month with a free 30 day trial and demo.
Platform(s): Windows Date: Jul, 20 2006
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Hits: 588

SirLook FREE Live Support/Chat Service

Rating 5.0 5.0
Here is only some of the features of this wonderful system: It is absolutely free to sign up and use; Unlimited websites, weblogs, eBay auction pages; Unlimited departments, users and operators; Unlimited bandwidth and chat sessions; Webmaster to operators and operators to operators chat; Webmaster and operators visitors referring; Unlimited canned responses; Fully customizable chat windows and icons; Unlimited chat icons upload; Chat initiation with website visitors by webmaster and operators; Powerful visitor tracking system; Chat history; Unlimited IP address banning; Unlimited custom questions; No Software Installation Required; Dynamic chat icon without refreshing the whole page and making any sound; Downloadable visitor and operator activity report; Multiple chats sessions; User-friendly chat monitoring page; Play sound when receiving chat request; Chat transcript downloading or sending to email; Visitor location and IP; Visitor waiting list; Operator activity monitoring and ...
Platform(s): Windows Date: Jun, 04 2006
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Hits: 518

Instant Replies

Rating 0.0 0.0
InstantReplies offers cost-effective live support solutions for auctions or websites to provide assistance and enhance sales. Access your administrator panel from any computer to answer visitors’ queries instantaneously. Resolve customer concerns, initiate chats and boost sales, reduce support expenditures, in addition to monitoring visitors and traffic effortlessly. Simply copy-and-paste the provided code to your website(s) and answer questions instantly!
Platform(s): Linux, Windows, FreeBSD, Mac OSX, Sun Solaris Date: May, 25 2006
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Hits: 535

AIMpromote - Generate and Close More Leads

Rating 0.0 0.0
Generate more leads for your business and close more sales. AIMpromote provides you with the tools to easily generate and track leads through your website, telephone, or direct mail. With it's combination of visitor tracking, CRM, and SFA you will have the professional tools to give your website its competitive advantage.Track every lead, campaign, and revenue dollar with our best-in-industry integration of visitor tracking, crm, and sales analytics. Features include: ••• Closed-Loop Tracking ••• 21 Real-time Reports ••• Lead Distribution ••• Duplicate Lead Removal ••• Newsletter/Mass Mailer ••• Detailed Documentation ••• Unlimited Custom Fields ••• Custom Tasks/Status/SubStatus ••• Visitor Tracking ••• Campaign Management ••• PPC Management ••• Lead Import/Export ••• Repost Leads ••• Private Labelling Integrated Affiliate System ••• Sign up for a free 14 day full featured trial!
Platform(s): n/a Date: May, 22 2006
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Hits: 502

AF Live Support

Rating 0.0 0.0
Whether you are a small business or a large company, you can dramatically increase sales and improve customer service using live support software. Your website will become an interactive experience for all of your visitors. Live Support also allows you to watch visitors on your website in real-time and even invite them to speak with your customer support representatives. It is very easy to get started and installation is as easy as inserting a line of JavaScript in to your web pages. We have the most feature rich free account in the industry. Our solutions are hosted and maintained on our servers, which means that you will always have the most current and updated version of our software. Since our service is 100% online, you will not have to install any complex programs, download any software, or use any of your website's valuable bandwidth.
Platform(s): Windows Date: Mar, 30 2006
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Hits: 499

Halfire Automated Live Help - PHP Module

Rating 0.0 0.0
HalFire.com is a FREE Live Automated Help, Guide or Expert for your website. With Halfire.com you can provide interactive functionality for your visitors. Features include: - Up and Running in 5 Minutes!! - 24/7 Automated Live Assistant for your visitors - Website specific Automated Live Experts - Product Guides that help you increase your Market and Profit - A Live Helper to maximize your Affiliate Program Income - A fun interactive Chat for your Visitors - Totally Free - MAKE MONEY in the Halfire Market Place - Easy to configure - New Features added all the time - Helpful Forum for Problem Solving - Your own secure Account The PHP module and stylesheet now allow more customisation for your site.
Platform(s): Linux Date: Jan, 04 2006
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Hits: 545

FREE Automated Live Help

Rating 0.0 0.0
HalFire.com provides: - 24/7 Automated Live Assistant for your visitors - Website specific Automated Live Experts - Product Guides that help you increase your Market and Profit - A Live Helper to maximize your Affiliate Program Income - A fun interactive Chat for your Visitors The possibilities for using HalFire are endless, just use your imagination. How do I get started? Simply create an FREE account and you are away in a matter of minutes. You will begin by training your own personal Halfire Minion (This is your own personal automated intelligence created by you!!). When you are ready to link your new Minion to your website, you will be provided with a small piece of code. This code will be placed on your site to activate your Halfire Minion. How much does it cost and what do I need? Your Halfire Minion is free and all you need is a website you can put a link on so your visitors can access your Halfire Minion. No programming or hosting.
Platform(s): n/a Date: Dec, 13 2005
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Amount: 57
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