GKNHelpdesk solution that aims evaluating, directing, tracking, reporting and restoring the customer tickets which include complaints and requests, strengthens communication between you and your customer, determines standart techniques to meet requests and arises the efficiency of your employees. General Features ; Unlimited department, user and support operator. Viewing related solution from F.A.Q database before sending the ticket. Attaching files to tickets. ASPEMAIL, ASPUPLOAD. ASP, MYSQL. GKNHelpdesk does not require DLL OR ACTIVEX. Free FTP setup.

Virtual Support Office XP Web Based Help Desk Software Solution allows you to forge strong relationships and increase customer satisfaction, while dramatically streamlining support operations.

A powerful and scalable web based CRM system integrating all areas of a business including Sales & Marketing, Services, Support, Quality Assurance and Reporting. Features include email notification, file upload, password encryption and much more.

Sophisticated eCRM customer support Help Desk. No DLLs,Works with SQL Server, MS Access, and MySQL. Unlimited users & departments, Web based support solution. Representatives can save time, share info & present a polished image, from any online browser. Auto POP3 email polling, intergrated knowledge base, file uploads/downloads,

Automated support ticket routing, new XP style menus, client selected skins, PayPal integration, and so much more is available in version 3. ASP email functions are improved with single emailing feature to ensure email list privacy. New announcement functionality with WYSIWYG editor to send out HTML announcents and newsletters. Check out our demo soon!

Version Tracker is a system for making sure users of your application always stay up-to-date. You just use tha Version Tracker server-side ASP script to list what available versions of your product you have. Then, your Visual Basic or ASP application can use the Version Tracker client-side component to check and alert the user if an update exists. The Version Tracker server script publishes available versions as an XML document (sample), so it can be extended onto languages that we haven't covered.

Bring your support department into the 21st century with Ultimate HelpDesk Billing, a feature packed web based support application for providing technical assistance and increasing customer satisfaction by eliminating unthreaded emails, phone calls and faxes. As well as being able to track support tickets, Ultimate HelpDesk Billing offers a complete billing system, maintains your knowledge base and enables you to generate reports which are all built into a sleek user interface which your customers and staff will enjoy.

Free ASP Web Based Help Desk Software, this is the best free help desk software. Includes Support for Access or M.S. SQL server for the database backend. Features Help Desk Web Based Installation wizard for easy setup. Knowledge base search, trouble ticket escalation and email support. Zen Help Desk Software is free, professionally designed and developed to enhance your companies customer support needs. Don’t pay for Help Desk Software, download and demo it now for free. We have updated the software to provide better login security.

Give your website a robust, tracable contact/support solution. Users create their own accounts and log "Tickets". Can have unlimited Support Operators to reply to the tickets. Live demo at the site

Bring your support department into the 21st century with Ultimate HelpDesk Suite, a feature packed web based support application for providing technical assistance and increasing customer satisfaction by eliminating unthreaded emails, phone calls and faxes. As well as being able to track support tickets, Ultimate HelpDesk Suite offers live customer support, is a complete billing system, maintains your knowledge base and enables you to generate reports which are all built into a sleek user interface which your customers and staff will enjoy.