Live help chat for sales and support powered by Real Assistant. Key features: chat buttons and chat invites, unlimited ops, custom status images, unlimited zones per op, stored responses, operator session logs, chat logs and stats, web based message management, and more...

Connect with your customers and support issues quickly and efficiently with this easy to use, easy to install FREE script. RealLinkASP allows multiple live chat sessions in real time. Chat sessions are logged to the MSQL database, which can be later searched for quality control purposes and knowledgebase like functions. This script is the perfect addition to any help desk, or online sales environment.

Sage Support is a web based support system for efficiently managing visitor questions. The ticketing system organizes questions by categories. The knowledge base publishes answers to common questions. Features include unlimited tickets, articles, and staff; email and RSS subscriptions; and 100% fully customizable ASP source.

A powerful and scalable web based CRM system integrating all areas of a business including Sales & Marketing, Services, Support, Quality Assurance and Reporting. Features include email notification, file upload, password encryption and much more.

Sophisticated eCRM customer support Help Desk. No DLLs,Works with SQL Server, MS Access, and MySQL. Unlimited users & departments, Web based support solution. Representatives can save time, share info & present a polished image, from any online browser. Auto POP3 email polling, intergrated knowledge base, file uploads/downloads,

TERAWAY LiveHelp is a live customer support software for your site that enables visitors to communicate with your sales representatives in real time through web based chat. By delivering live support your site visitors don´t have to leave your web site, or wait for an email reply to get answers to their questions, they just click a live help button and are connected with one of your customer service representatives. Your company representative then assists the visitor by providing information, links, graphics, or even guiding the customer through your web site. TERAWAY LiveHelp is the perfect Live person alternative at a fraction of the cost!

All these features are included in site settings menu. You can control whether email should be sent or not, enable/disable attachments, define your custom attachment types etc. Site Settings. Email Settings. Ticket Settings. Attachment Settings. Admin can view voting report for technician. Admin can set send emails. Admin can add/edit and view technicians, can define permissions like admin panel access ,cross technicians tickets support, assign categories etc. News: you can post news from admin panel based on permission news can be viewed by technician/users. Knowledge base: you can create unlimited knowledge base with categories and articles.

TiNSupport provides you with the ability to have one-to-one conversations with many clients. The client interfaces with a single support person whilst that support person can be having several different conversations. Features of the helpdesk chat application include; 1. HTML formatting 2. Preformated responses 3. The ability to ban chatters 4. The designation of support requests 5. The ability to save conversations 6. Multiple skins 7. The ability to collect and collate web stats using the content management system.

Bring your support department into the 21st century with Ultimate HelpDesk Billing, a feature packed web based support application for providing technical assistance and increasing customer satisfaction by eliminating unthreaded emails, phone calls and faxes. As well as being able to track support tickets, Ultimate HelpDesk Basic maintains your knowledge base and enables you to generate reports which are all built into a sleek user interface which your customers and staff will enjoy.

Bring your support department into the 21st century with Ultimate HelpDesk Billing, a feature packed web based support application for providing technical assistance and increasing customer satisfaction by eliminating unthreaded emails, phone calls and faxes. As well as being able to track support tickets, Ultimate HelpDesk Billing offers a complete billing system, maintains your knowledge base and enables you to generate reports which are all built into a sleek user interface which your customers and staff will enjoy.