Get a 100% Free, remotely hosted online help desk customer support
solution. Provide a superior level of customer service for your visitors
through our web based help desk software. Instead of just letting
customers email you with their support requests, why not have them open
a support ticket on a professional online help desk. That way you can
manage and prioritize your customer support issues to provide a much
higher level of customer service. Effective customer relationship
management is critical for your website and a having professional online
help desk is an integral part of any CRM solution.
Best of all web based helpdesk solution only takes a few minutes to get
and up running. Create and account, perform some basic configuration,
create a link on your website to your online helpdesk and you are ready
to go. With unlimited groups, users and a built in message center for
your staff its easy to organize, prioritize, coordinate and execute on
time critical customer support issues. Remember happy visitors are
repeat visitors. Not running an ecommerce website? No problem, our
online help desk software is great for any website, whether you just
want to have a SPAM free way to communicate with your visitors or you
want to provide professional after sales support, HelpDeskEngine
makes it easy and very affordable.
Platform(s): Linux, Windows, FreeBSD, Mac OSX, Sun Solaris