Are you looking for a Customer Relationship Management (CRM) or Help Desk solution? Whether you are a webmaster of a personal website, or the HR Manager for an international company, Global Site Support will save you enormous time and costs when managing customer communication and support.
Global Site Support is a fully supported enterprise Customer Relationship Management (CRM) / Help Desk solution designed to help you manage all email and other forms of correspondence with your customers. You are not required to install any software, or upgrade any hardware. Unlike competitive CRM and Help Desk products we host the service on a fully secure centralised platform, which your staff can access over the internet, from within your organisation or from home.
HostedLogic offer hosted solutions for PerlDesk, our help desk product. Using PerlDesk you can manage your comapanies support and emails effectively. Hosting it with us ensures maximum reliability and a fully managed solution.
Platform(s): Linux, Windows, FreeBSD, Mac OSX, Sun Solaris
Excellent program for webmasters unable to host/install their own scripts. Be notified whenever someone submits a support request, and use the system to reply. Highly modifiable via HTML. Will suit any type of website!
ExDesk offers a web based help desk software and customer service solution for your IT support, service provider, and E-business needs. ExDesk provides full customization, rapid deployment, and affordable ease of use.
Are you taking advantage of suggestions from your employees and customers? With eSuggestions you will save time organizing valuable suggestions by allowing employees to log in and rate suggestions in addition to commenting on whether they are worth implementing or not.
Livehelper is a customer service tool for your website that enables web site visitors to instantly receive live help from your personnel. Visitors to your web site simply click a Live Help button and are connected with one of your representatives. Your representative then assists the visitor by providing information, links, graphics, or even guiding them through your web site. Livehelper features include Real Time Spell Check, Customizable Interface, SSL Secure Chat, Voice Chat, Remote Control and more. Try all of Livehelper’s features risk free for 10 days; visit our site to learn more.
Add FREE real-time chat to your web site at NO CHARGE! Offer your customers the opportunity to complete a sale by getting the information they want and need to buy your products when they are ready!
Provide the QuickBEEP fully-functional live customer support chat service to your web site’s visitors so you never have to lose another sale again!
With QuickBEEP’s Live Chat you can engage your potential customers before they leave your web site!
Quickly and easily get QuickBEEP’s Live Chat on your web site and start engaging your web site’s visitors anytime from anywhere. It’s FREE and FUN! No obligation and NO CHARGE! TRY IT NOW!
With Velaro you can chat with your customers and web site visitors in real-time using our live chat service. You can also monitor your web site visitors in real time, add integrated surveys to your website, and view comprehensive web site traffic analysis. Velaro's hosted solution is used on hundreds of web sites, and has been providing customers with comprehensive, proven, and reliable web based chat for over five years.
Hostik Live Chat Service gives your web site visitors live sales and customer service - Monitor your traffic, qualify leads and engage your visitors. It's only $22.49 a month for up to 5 Operators and 3 Departments. Live Chat does not requires any hardware, software, plug-ins, downloads, or programming languages installations.
Platform(s): Linux, Windows, FreeBSD, Mac OSX, Sun Solaris
Feature packed web based help desk.
- Bulletin board style communications
- File attachments
- Email based ticket submission with support for html-only messages and multiple file attachments
- Intelligent ticket routing using departments and 4 tiers escalation model
- Customer database for easy tracking of customer details like contact info or service options
- Multilingual interface
- Free trial