Are you looking for a Customer Relationship Management (CRM) or Help Desk solution? Whether you are a webmaster of a personal website, or the HR Manager for an international company, Global Site Support will save you enormous time and costs when managing customer communication and support.
Global Site Support is a fully supported enterprise Customer Relationship Management (CRM) / Help Desk solution designed to help you manage all email and other forms of correspondence with your customers. You are not required to install any software, or upgrade any hardware. Unlike competitive CRM and Help Desk products we host the service on a fully secure centralised platform, which your staff can access over the internet, from within your organisation or from home.
Gulfstream Helpdesk is a web based customer support solution designed to suit businesses of all sizes- from one-person-shops to the world’s largest corporations. It provides organizations with the ability to effectively manage email flow, improving overall customer support and satisfaction. In addition, the software is created with the advanced knowledge base support, which facilitates sharing of valuable expertise with customers and employees.
HalFire.com is a FREE Live Automated Help, Guide or Expert for your website. With Halfire.com you can provide interactive functionality for your visitors. Features include: - Up and Running in 5 Minutes!!
- 24/7 Automated Live Assistant for your visitors
- Website specific Automated Live Experts
- Product Guides that help you increase your Market and Profit
- A Live Helper to maximize your Affiliate Program Income
- A fun interactive Chat for your Visitors
- Totally Free
- MAKE MONEY in the Halfire Market Place
- Easy to configure
- New Features added all the time
- Helpful Forum for Problem Solving
- Your own secure Account The PHP module and stylesheet now allow more customisation for your site.
Feature packed web based help desk.
- Bulletin board style communications
- File attachments
- Email based ticket submission with support for html-only messages and multiple file attachments
- Intelligent ticket routing using departments and 4 tiers escalation model
- Customer database for easy tracking of customer details like contact info or service options
- Multilingual interface
- Free trial
Fully automated Web based help desk service. Features: unique ticket number assigned to every request, unlimited forwarding for escalation and additional info requests, chat style comments to facilitate internal correspondence, automated FAQ maintenance, templates based customization, easy setup and more.
HostedLogic offer hosted solutions for PerlDesk, our help desk product. Using PerlDesk you can manage your comapanies support and emails effectively. Hosting it with us ensures maximum reliability and a fully managed solution.
Platform(s): Linux, Windows, FreeBSD, Mac OSX, Sun Solaris
Hostik Live Chat Service gives your web site visitors live sales and customer service - Monitor your traffic, qualify leads and engage your visitors. It's only $22.49 a month for up to 5 Operators and 3 Departments. Live Chat does not requires any hardware, software, plug-ins, downloads, or programming languages installations.
Platform(s): Linux, Windows, FreeBSD, Mac OSX, Sun Solaris
HumanHelp allows you to monitor and interact with visitors on your website. Features: visitor monitor, report generator, instant messaging, rapid responses, audio/video integration, email checker, customizable interface, integrated support. Instant Setup. Easy Integration. User-Friendly Support. No Software Installation. No Hardware Purchase. No Term Contracts. No Setup Fees.
HumanHelper is a customer service tool for your website that enables web site visitors to directly communicate with your company staff. The visitors on your site can simply click on a HumanHelper button and then will be connected with one of your representatives. You then can assist the web site visitor by providing information, web site links, and even help navigate them through your web site. The HumanHelper solution is provided on an Application Service Provider (ASP) basis.
iHelp - online sales and customer support for your web site
iHelp offers a timely and cost-effective solution to communicate live with your web site visitors at the right time, converting them into loyal customers and building strong, long-lasting customer relationships
How iHelp works for your web site operators
- The web site operators will see in real-time extensive details about all the visitors browsing your web site monitored pages.
- The operators can send a proactive chat invitation to any web site visitor, or the visitor can click the live chat button on your web pages to request online assistance.
- The operator will chat with the visitor, or he can transparently redirect the chat to another operator; all the chats are automatically recorded for future reference.
How iHelp works for your web site visitors
- When your web site visitors need help, they can click on the iHelp live chat buttons embedded in your web site pages.
- A new chat window will open on the visitor's browser, and one of the web site operators will be notified of the visitor's chat request.
- If none of the web site operators is online or all of them are busy, the visitor will be prompted to leave you an offline message.
Start using iHelp in three easy steps
- Register for an iHelp account and receive a 30 days free trial period;
- Login to your iHelp account to copy the iHelp HTML tags in your web pages;
- Install the iHelp Operator application to answer chats and manage visitors;