Our live chat support solution will give the flexibility to give live support for any site. Try now with this. Free version is available for one month. We hope it will give you the best performance and reliability. It is supporting now to install in your own server. And definitely we are now giving the solution to you in a very low price.
Platform(s): Linux, Windows, FreeBSD, Mac OSX, Sun Solaris
Marshelp is a powerful and flexible web based help desk that helps a company expand its internet presence by increasing interactivity on its site. The solution is a cost effective method of customer support that resolves, manages and tracks customer sales or service issues on the website without the hassles usually involved in performing such tasks, such as transaction and communication costs, while at the same time allowing customers to get the sales or service support they need as and when they need it.
myKB is a professional Knowledge Base application that easily and simply integrates into your website. All data for your knowledge base is easily handled with an administration control center. "Admin" accounts have access to your myKB.com settings, "Editor" accounts have access to edit and approve your knowledge base content, and "Reader" accounts have access to view internal only information. myKB has multiple levels of security to track both your internal and external information. All your product information will be organized, searchable, and easy to navigate for your customers. Now your employee policies and procedures, 401K documentation, phone extension lists, and other private information can be distributed in an organized fashion to your employees.
Omnistar Live is a comprhensive Customer Relationship Management solution that gives you the ability to communicate with anyone coming to your web site in real time. In addition to supporting your clients and site visitors in real time, Omnistar Live also provides help desk trouble ticket tracking and a customizable and searchable knowledge base. The remotely hosted version is $24.95/operator and the installable server version is $99.95/year.
OneClickChat offers a complete online sales and customer service solution for e-commerce web sites, helping organizations to increase their revenue and improve the productivity of the sales and customer service teams. Using OneClickChat, organizations can communicate live with their web site visitors at the right time, converting them into loyal customers and building strong, long-lasting customer relationships.
OneClickChat Benefits - Increase your online revenues by chatting with your web site visitors and converting them to loyal customers; - Increase your order sizes by helping your customers find the items they want and cross-selling related products; - Increase your customers loyalty and confidence by showing them that a live operator is just a click away; - Increase your customers satisfaction by offering shorter waiting times and immediate answers to their questions;
ProvideSupport is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don’t have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional web-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 128-bit SSL encryption and features visitor monitoring with geographic location identification, proactive chat, operator-to-operator chats, and automatic chat transcript emailing. Very easy to set up -just paste a small HTML snippet into your web page source code. No plug-ins or software installation required on customer’s side. Fully customizable. No setup fee, no contracts, and no hidden costs.
Here is only some of the features of this wonderful system: It is absolutely free to sign up and use; Unlimited websites, weblogs, eBay auction pages; Unlimited departments, users and operators; Unlimited bandwidth and chat sessions; Webmaster to operators and operators to operators chat; Webmaster and operators visitors referring; Unlimited canned responses; Fully customizable chat windows and icons; Unlimited chat icons upload; Chat initiation with website visitors by webmaster and operators; Powerful visitor tracking system; Chat history; Unlimited IP address banning; Unlimited custom questions; No Software Installation Required; Dynamic chat icon without refreshing the whole page and making any sound; Downloadable visitor and operator activity report; Multiple chats sessions; User-friendly chat monitoring page; Play sound when receiving chat request; Chat transcript downloading or sending to email; Visitor location and IP; Visitor waiting list; Operator activity monitoring and ...
Are you taking advantage of suggestions from your employees and customers? With eSuggestions you will save time organizing valuable suggestions by allowing employees to log in and rate suggestions in addition to commenting on whether they are worth implementing or not.
Enhance your Customer Support immediatly. Handling support inefficiently results in lost customers - without knowing why. This product was developed to offer any sized company an easy, efficient, and cost effective way to handle customer support on your website. You have the ability to add unlimited support techs to the system, unique ticket tracking and post tracking systems, staff ratings et al. Full Statistics for your SupportClient to keep track of posting, activity, customer satisfaction, customer retention, and a lot more.
SupportMagic is an on-demand customer interaction management solution that enables companies to deliver an exceptional customer experience. SupportMagic's multi-channel communications platform integrates live chat, email management (ticketing), troubleshooter, and self-service/knowledgebas e technology to manage online sales and customer support.