Chattist is a live support tool that will allow you to have to offer live customer service on your website. Easy to install and configure on your website. Can be remotely hosted by us, or directly installed on your servers. Effective customer service tool.
A fast and easy way to enable Live Support on your site. You simply copy and paste simple HTML code directly into your webpage's and begin providing Live Support.
ActiveReply is web-based customer relationship management (CRM) solution for small to medium businesses, specializing in online customer service, technical support and sales force automation. With ActiveReply you can easily track and view all your communications to ensure that your customers are never left waiting for a reply. Because there is no software to download you can manage your customer service from any Internet connection. And by using the customziable styles and templates your customers will never know they have left your site.
Live2support is a CRM solution for one to one live chat with availability status and real time visitors monitoring. Website access static and analysis. No software download. Provide support/sales from anywhere and any computer. Push Pages, Predefine responses, Chat Transcripts, Multiple Chat Session. Administrative functions – operator setup, chat transcript management lots more. Can be integrated in less than 30 minutes.
HelpExpress, a web-based helpdesk based on tickets to cut your company costs and boost your technicians’ efficiency. Features include: graph reports, assign technicians, technician notification, advanced printing, live support, knowledge base, area control and much more. Ongoing updates at no extra cost.
WebSupportLive.Com offers Live chat software as well as Full outsourcing Customer Service Solutions such as Live Chat, Email Management, Virtual Offices and Customer Monitoring. WebSupportLive BizCHAT is a hosted software solution similiar to humanclick/liverperson but at a fraction of their cost.
Enhance your Customer Support immediatly. Handling support inefficiently results in lost customers - without knowing why. This product was developed to offer any sized company an easy, efficient, and cost effective way to handle customer support on your website. You have the ability to add unlimited support techs to the system, unique ticket tracking and post tracking systems, staff ratings et al. Full Statistics for your SupportClient to keep track of posting, activity, customer satisfaction, customer retention, and a lot more.
Fully automated Web based help desk service. Features: unique ticket number assigned to every request, unlimited forwarding for escalation and additional info requests, chat style comments to facilitate internal correspondence, automated FAQ maintenance, templates based customization, easy setup and more.
Omnistar Live is a comprhensive Customer Relationship Management solution that gives you the ability to communicate with anyone coming to your web site in real time. In addition to supporting your clients and site visitors in real time, Omnistar Live also provides help desk trouble ticket tracking and a customizable and searchable knowledge base. The remotely hosted version is $24.95/operator and the installable server version is $99.95/year.
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