ChatAnywhere is a completely hosted application that allows you to provide live sales chat, voice/video conferencing, and web based presentations. ChatAnywhere is completely web based and requires zero software, downloads, or plug-ins to be installed on your operator station or web server.
HumanHelp allows you to monitor and interact with visitors on your website. Features: visitor monitor, report generator, instant messaging, rapid responses, audio/video integration, email checker, customizable interface, integrated support. Instant Setup. Easy Integration. User-Friendly Support. No Software Installation. No Hardware Purchase. No Term Contracts. No Setup Fees.
myKB is a professional Knowledge Base application that easily and simply integrates into your website. All data for your knowledge base is easily handled with an administration control center. "Admin" accounts have access to your myKB.com settings, "Editor" accounts have access to edit and approve your knowledge base content, and "Reader" accounts have access to view internal only information. myKB has multiple levels of security to track both your internal and external information. All your product information will be organized, searchable, and easy to navigate for your customers. Now your employee policies and procedures, 401K documentation, phone extension lists, and other private information can be distributed in an organized fashion to your employees.
Aczena SiteChat allows you to have real time chat conversations with the visitors on your site. Aczena SiteChat requires no installations and is provided on an Application Service Provider basis.
Get1on1 offers a live customer chat service for your web site. You can simply add a button lablled "click here for live customer support", which your web site visitors can click to launch a text chat conversation with a live customer service representative. There are no downloads - your browser acts as the operator control panel. Available in a free version and a paid version.
A customizable hosted customer support service. Customers can initiate tickets via email or by logging into the web interface. Ticket ID numbers remain in subject of email tickets. Status codes are color coded and customizable. Supports unlimited techs/admins and customers. Dapper Desk will page you when new tickets are entered into the system. Older tickets are archived and viewable by customers and admins/techs. Custom autoresponse messages save your techs time. FAQ software provides your customers with answers to their questions. 11 different themes provided or customize your own theme. Works in a web browser, no software to download. Hosted on our network - easy access.
Livehelper is a customer service tool for your website that enables web site visitors to instantly receive live help from your personnel. Visitors to your web site simply click a Live Help button and are connected with one of your representatives. Your representative then assists the visitor by providing information, links, graphics, or even guiding them through your web site. Livehelper features include Real Time Spell Check, Customizable Interface, SSL Secure Chat, Voice Chat, Remote Control and more. Try all of Livehelper’s features risk free for 10 days; visit our site to learn more.