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Customer Support

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CRMdesk

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CRMdesk is a web-based help desk software that allows customer support automation through Internet; you will be able to respond to your customer's requests more effectively and will have better success in attracting new customers. The system is deployed as a cost-effective hosted solution, so it won't require big investments. You will never have a headache with all the technical problems like security, reliability and maintenance again.
Platform(s): n/a Date: Nov, 11 2005
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FAQ / Contact Us Page

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Create a free remotely hosted FAQ (Frequently Asked Questions) page for your website that also includes a Contact Us form for users to fill out to ask you questions.
Platform(s): n/a Date: Oct, 22 2005
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AIMpromote - Generate and Close More Leads

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Generate more leads for your business and close more sales. AIMpromote provides you with the tools to easily generate and track leads through your website, telephone, or direct mail. With it's combination of visitor tracking, CRM, and SFA you will have the professional tools to give your website its competitive advantage.Track every lead, campaign, and revenue dollar with our best-in-industry integration of visitor tracking, crm, and sales analytics. Features include: ••• Closed-Loop Tracking ••• 21 Real-time Reports ••• Lead Distribution ••• Duplicate Lead Removal ••• Newsletter/Mass Mailer ••• Detailed Documentation ••• Unlimited Custom Fields ••• Custom Tasks/Status/SubStatus ••• Visitor Tracking ••• Campaign Management ••• PPC Management ••• Lead Import/Export ••• Repost Leads ••• Private Labelling Integrated Affiliate System ••• Sign up for a free 14 day full featured trial!
Platform(s): n/a Date: May, 22 2006
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GetAHelpdesk.com - Free Customer Support System

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GetAHelpdesk.com is an Online HelpDesk for Customer Support Service with Free service plan. If You have problems with SPAM, Viruses, Emails Bouncing, Spam Filters and unable to support your users effectively, GetAHelpdesk will help You to solve these problems. With GetAHelpdesk You can create your own virtual helpdesk and be able to support your users with the help of your own ticket system. There is no need for email communication but it's an additional option.
Platform(s): Windows Date: Aug, 14 2005
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ARH Live Support Hosting

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Live support hosting for your website, for just $3 per month (introductory offer!) Tons of features, including a modifiable header and footer!
Platform(s): Linux Date: Aug, 14 2005
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InfinitySupport: High Quality 24x7 Outsourced Customer and Technical Suppor

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InfinitySupport is the preeminent billing, sales, technical support backbone for web hosting companies providing 24/7 phone/voice, email, helpdesk and live chat, also specializing in software and systems administration. Our founders and staff have been a part of some of the biggest web hosts in the industry and supported tens of thousands of customer domains. We've supported everything from standards such as cpanel on stand alone dedicated servers to proprietary customer control panels on distributed clustered networks. * Domain Name Management - Domain Name Registration, DNS Changes, Registrar Transfers, Name Changes * Server Management & Configuration - Webserver, Database, DNS, Mailserver, FTP * Clients - Email clients(Eudora, Microsoft Outlook Express, Microsoft Outlook 2000, Microsoft Outlook 2002 Netscape Mail, Pegasus Mail) , FTP clients( CuteFTP, WS_FTP LE, Smart FTP, Frontpage Publish) , SSH clients (Putty, Secure Crt, FiSSH Secure Shell Client) * Web Authoring tools - Fro
Platform(s): Linux, Windows Date: Nov, 30 2005
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FREE Hosted Online Help Desk Support Solution

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Get a 100% Free, remotely hosted online help desk customer support solution. Provide a superior level of customer service for your visitors through our web based help desk software. Instead of just letting customers email you with their support requests, why not have them open a support ticket on a professional online help desk. That way you can manage and prioritize your customer support issues to provide a much higher level of customer service. Effective customer relationship management is critical for your website and a having professional online help desk is an integral part of any CRM solution. Best of all web based helpdesk solution only takes a few minutes to get and up running. Create and account, perform some basic configuration, create a link on your website to your online helpdesk and you are ready to go. With unlimited groups, users and a built in message center for your staff its easy to organize, prioritize, coordinate and execute on time critical customer support issues. Remember happy visitors are repeat visitors. Not running an ecommerce website? No problem, our online help desk software is great for any website, whether you just want to have a SPAM free way to communicate with your visitors or you want to provide professional after sales support, HelpDeskEngine makes it easy and very affordable.
Platform(s): Linux, Windows, FreeBSD, Mac OSX, Sun Solaris Date: Aug, 11 2005
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ProvideSupport: Customer Support Chat and Monitoring

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ProvideSupport is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don’t have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional web-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 128-bit SSL encryption and features visitor monitoring with geographic location identification, proactive chat, operator-to-operator chats, and automatic chat transcript emailing. Very easy to set up -just paste a small HTML snippet into your web page source code. No plug-ins or software installation required on customer’s side. Fully customizable. No setup fee, no contracts, and no hidden costs.
Platform(s): Windows Date: Jul, 19 2005
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Hits: 634

Global Site Support

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Are you looking for a Customer Relationship Management (CRM) or Help Desk solution? Whether you are a webmaster of a personal website, or the HR Manager for an international company, Global Site Support will save you enormous time and costs when managing customer communication and support. Global Site Support is a fully supported enterprise Customer Relationship Management (CRM) / Help Desk solution designed to help you manage all email and other forms of correspondence with your customers. You are not required to install any software, or upgrade any hardware. Unlike competitive CRM and Help Desk products we host the service on a fully secure centralised platform, which your staff can access over the internet, from within your organisation or from home.
Platform(s): Windows Date: Jul, 02 2005
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Hits: 292

HostedLogic: PerlDesk Help Desk Hosting

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HostedLogic offer hosted solutions for PerlDesk, our help desk product. Using PerlDesk you can manage your comapanies support and emails effectively. Hosting it with us ensures maximum reliability and a fully managed solution.
Platform(s): Linux, Windows, FreeBSD, Mac OSX, Sun Solaris Date: May, 24 2005
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Amount: 57
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