ProvideSupport is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don’t have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional web-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 128-bit SSL encryption and features visitor monitoring with geographic location identification, proactive chat, operator-to-operator chats, and automatic chat transcript emailing. Very easy to set up -just paste a small HTML snippet into your web page source code. No plug-ins or software installation required on customer’s side. Fully customizable. No setup fee, no contracts, and no hidden costs.

Aczena SiteChat allows you to have real time chat conversations with the visitors on your site. Aczena SiteChat requires no installations and is provided on an Application Service Provider basis.

Are you taking advantage of suggestions from your employees and customers? With eSuggestions you will save time organizing valuable suggestions by allowing employees to log in and rate suggestions in addition to commenting on whether they are worth implementing or not.

iHelp - online sales and customer support for your web site iHelp offers a timely and cost-effective solution to communicate live with your web site visitors at the right time, converting them into loyal customers and building strong, long-lasting customer relationships How iHelp works for your web site operators - The web site operators will see in real-time extensive details about all the visitors browsing your web site monitored pages. - The operators can send a proactive chat invitation to any web site visitor, or the visitor can click the live chat button on your web pages to request online assistance. - The operator will chat with the visitor, or he can transparently redirect the chat to another operator; all the chats are automatically recorded for future reference. How iHelp works for your web site visitors - When your web site visitors need help, they can click on the iHelp live chat buttons embedded in your web site pages. - A new chat window will open on the visitor's browser, and one of the web site operators will be notified of the visitor's chat request. - If none of the web site operators is online or all of them are busy, the visitor will be prompted to leave you an offline message. Start using iHelp in three easy steps - Register for an iHelp account and receive a 30 days free trial period; - Login to your iHelp account to copy the iHelp HTML tags in your web pages; - Install the iHelp Operator application to answer chats and manage visitors;

Get a 100% Free, remotely hosted online help desk customer support solution. Provide a superior level of customer service for your visitors through our web based help desk software. Instead of just letting customers email you with their support requests, why not have them open a support ticket on a professional online help desk. That way you can manage and prioritize your customer support issues to provide a much higher level of customer service. Effective customer relationship management is critical for your website and a having professional online help desk is an integral part of any CRM solution. Best of all web based helpdesk solution only takes a few minutes to get and up running. Create and account, perform some basic configuration, create a link on your website to your online helpdesk and you are ready to go. With unlimited groups, users and a built in message center for your staff its easy to organize, prioritize, coordinate and execute on time critical customer support issues. Remember happy visitors are repeat visitors. Not running an ecommerce website? No problem, our online help desk software is great for any website, whether you just want to have a SPAM free way to communicate with your visitors or you want to provide professional after sales support, HelpDeskEngine makes it easy and very affordable.

Excellent program for webmasters unable to host/install their own scripts. Be notified whenever someone submits a support request, and use the system to reply. Highly modifiable via HTML. Will suit any type of website!

Fully automated Web based help desk service. Features: unique ticket number assigned to every request, unlimited forwarding for escalation and additional info requests, chat style comments to facilitate internal correspondence, automated FAQ maintenance, templates based customization, easy setup and more.

Provide your clients or visitors with real-time support. Live Representative is a inexpensive real-time hosted chat solution that can be access from any browser at anytime. Why make your clients or visitors wait to receive your response when you can talk to them live. Just copy/paste our simple HTML code into your website and your live.

InfinitySupport is the preeminent billing, sales, technical support backbone for web hosting companies providing 24/7 phone/voice, email, helpdesk and live chat, also specializing in software and systems administration. Our founders and staff have been a part of some of the biggest web hosts in the industry and supported tens of thousands of customer domains. We've supported everything from standards such as cpanel on stand alone dedicated servers to proprietary customer control panels on distributed clustered networks. * Domain Name Management - Domain Name Registration, DNS Changes, Registrar Transfers, Name Changes * Server Management & Configuration - Webserver, Database, DNS, Mailserver, FTP * Clients - Email clients(Eudora, Microsoft Outlook Express, Microsoft Outlook 2000, Microsoft Outlook 2002 Netscape Mail, Pegasus Mail) , FTP clients( CuteFTP, WS_FTP LE, Smart FTP, Frontpage Publish) , SSH clients (Putty, Secure Crt, FiSSH Secure Shell Client) * Web Authoring tools - Fro

your-CRM.com is an on-demand customer relationship management solution designed for the small to medium enterprise. Costing as little as £9.99/month with a free 30 day trial and demo.