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Customer Support

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Amount: 57
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Gulfstream Helpdesk

Rating 0.0 0.0
Gulfstream Helpdesk is a web based customer support solution designed to suit businesses of all sizes- from one-person-shops to the world’s largest corporations. It provides organizations with the ability to effectively manage email flow, improving overall customer support and satisfaction. In addition, the software is created with the advanced knowledge base support, which facilitates sharing of valuable expertise with customers and employees.
Platform(s): Windows Date: Dec, 13 2006
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Hits: 1349

Instant Replies

Rating 0.0 0.0
InstantReplies offers cost-effective live support solutions for auctions or websites to provide assistance and enhance sales. Access your administrator panel from any computer to answer visitors’ queries instantaneously. Resolve customer concerns, initiate chats and boost sales, reduce support expenditures, in addition to monitoring visitors and traffic effortlessly. Simply copy-and-paste the provided code to your website(s) and answer questions instantly!
Platform(s): Linux, Windows, FreeBSD, Mac OSX, Sun Solaris Date: May, 25 2006
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Hits: 1111

AF Live Support

Rating 0.0 0.0
Whether you are a small business or a large company, you can dramatically increase sales and improve customer service using live support software. Your website will become an interactive experience for all of your visitors. Live Support also allows you to watch visitors on your website in real-time and even invite them to speak with your customer support representatives. It is very easy to get started and installation is as easy as inserting a line of JavaScript in to your web pages. We have the most feature rich free account in the industry. Our solutions are hosted and maintained on our servers, which means that you will always have the most current and updated version of our software. Since our service is 100% online, you will not have to install any complex programs, download any software, or use any of your website's valuable bandwidth.
Platform(s): Windows Date: Mar, 30 2006
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Hits: 1107

SupportMagic - Hosted Customer Support

Rating 5.0 5.0
SupportMagic is an on-demand customer interaction management solution that enables companies to deliver an exceptional customer experience. SupportMagic's multi-channel communications platform integrates live chat, email management (ticketing), troubleshooter, and self-service/knowledgebas e technology to manage online sales and customer support.
Platform(s): Windows Date: Nov, 08 2006
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Hits: 1072

- ZaZaCHAT - Live Chat Software,Knowledge Base &Trouble Ticket Management

Rating 0.0 0.0
ZaZaCHAT Live Help - first FREE web/windows based Live Chat for Live Help and Live Support software offered to webmasters. It enables website operators to talk to their web site visitors Live via real time text chat. Top feutures are as follows: 1. Provide Live Help to your site visitors via Online Chat 2. Convert visitors to customers 3. Monitor your traffic in real time 4. Examine demographics of your visitors 5. Improve customer loyalty 6. Dramatically decrease your Customer Service expenses 7. ZaZaCHAT is web based, no installation required ZaZaCHAT is built by ZaZa Software using ASP.NET 2.0 and AJAX technology. ZaZaCHAT Incorporates Knowledge Base, Request a Call and Trouble Ticket management System Enjoy!
Platform(s): Windows Date: Dec, 01 2006
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Hits: 942

Halfire Automated Live Help - PHP Module

Rating 0.0 0.0
HalFire.com is a FREE Live Automated Help, Guide or Expert for your website. With Halfire.com you can provide interactive functionality for your visitors. Features include: - Up and Running in 5 Minutes!! - 24/7 Automated Live Assistant for your visitors - Website specific Automated Live Experts - Product Guides that help you increase your Market and Profit - A Live Helper to maximize your Affiliate Program Income - A fun interactive Chat for your Visitors - Totally Free - MAKE MONEY in the Halfire Market Place - Easy to configure - New Features added all the time - Helpful Forum for Problem Solving - Your own secure Account The PHP module and stylesheet now allow more customisation for your site.
Platform(s): Linux Date: Jan, 04 2006
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Hits: 931

Instahelp

Rating 0.0 0.0
Eduinfo InstaHelp is a free service that provides webmasters with Live Website Monitoring and Enables the visitoors to chat with the webmaster whenever he is online. This service is aimed at small websites whose webmasters work from home. The service has two parts: 1. A small 5 line javascript code which must be embedded on each page of the website; 2. A small operator software.
Platform(s): n/a Date: Nov, 11 2002
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Hits: 929

SirLook FREE Live Support/Chat Service

Rating 5.0 5.0
Here is only some of the features of this wonderful system: It is absolutely free to sign up and use; Unlimited websites, weblogs, eBay auction pages; Unlimited departments, users and operators; Unlimited bandwidth and chat sessions; Webmaster to operators and operators to operators chat; Webmaster and operators visitors referring; Unlimited canned responses; Fully customizable chat windows and icons; Unlimited chat icons upload; Chat initiation with website visitors by webmaster and operators; Powerful visitor tracking system; Chat history; Unlimited IP address banning; Unlimited custom questions; No Software Installation Required; Dynamic chat icon without refreshing the whole page and making any sound; Downloadable visitor and operator activity report; Multiple chats sessions; User-friendly chat monitoring page; Play sound when receiving chat request; Chat transcript downloading or sending to email; Visitor location and IP; Visitor waiting list; Operator activity monitoring and ...
Platform(s): Windows Date: Jun, 04 2006
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Hits: 867

myKB.com

Rating 5.0 5.0
myKB is a professional Knowledge Base application that easily and simply integrates into your website. All data for your knowledge base is easily handled with an administration control center. "Admin" accounts have access to your myKB.com settings, "Editor" accounts have access to edit and approve your knowledge base content, and "Reader" accounts have access to view internal only information. myKB has multiple levels of security to track both your internal and external information. All your product information will be organized, searchable, and easy to navigate for your customers. Now your employee policies and procedures, 401K documentation, phone extension lists, and other private information can be distributed in an organized fashion to your employees.
Platform(s): n/a Date: Dec, 14 2001
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Hits: 771

CRMdesk

Rating 0.0 0.0
CRMdesk is a web-based help desk software that allows customer support automation through Internet; you will be able to respond to your customer's requests more effectively and will have better success in attracting new customers. The system is deployed as a cost-effective hosted solution, so it won't require big investments. You will never have a headache with all the technical problems like security, reliability and maintenance again.
Platform(s): n/a Date: Nov, 11 2005
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Amount: 57
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