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Customer Support

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- ZaZaCHAT - Live Chat Software,Knowledge Base &Trouble Ticket Management

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ZaZaCHAT Live Help - first FREE web/windows based Live Chat for Live Help and Live Support software offered to webmasters. It enables website operators to talk to their web site visitors Live via real time text chat. Top feutures are as follows: 1. Provide Live Help to your site visitors via Online Chat 2. Convert visitors to customers 3. Monitor your traffic in real time 4. Examine demographics of your visitors 5. Improve customer loyalty 6. Dramatically decrease your Customer Service expenses 7. ZaZaCHAT is web based, no installation required ZaZaCHAT is built by ZaZa Software using ASP.NET 2.0 and AJAX technology. ZaZaCHAT Incorporates Knowledge Base, Request a Call and Trouble Ticket management System Enjoy!
Platform(s): Windows Date: Dec, 01 2006
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Hits: 695

ActiveReply

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ActiveReply is web-based customer relationship management (CRM) solution for small to medium businesses, specializing in online customer service, technical support and sales force automation. With ActiveReply you can easily track and view all your communications to ensure that your customers are never left waiting for a reply. Because there is no software to download you can manage your customer service from any Internet connection. And by using the customziable styles and templates your customers will never know they have left your site.
Platform(s): n/a Date: Oct, 04 2002
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Hits: 799

Aczena SiteChat

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Aczena SiteChat allows you to have real time chat conversations with the visitors on your site. Aczena SiteChat requires no installations and is provided on an Application Service Provider basis.
Platform(s): n/a Date: Apr, 18 2001
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Hits: 1215

AF Live Support

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Whether you are a small business or a large company, you can dramatically increase sales and improve customer service using live support software. Your website will become an interactive experience for all of your visitors. Live Support also allows you to watch visitors on your website in real-time and even invite them to speak with your customer support representatives. It is very easy to get started and installation is as easy as inserting a line of JavaScript in to your web pages. We have the most feature rich free account in the industry. Our solutions are hosted and maintained on our servers, which means that you will always have the most current and updated version of our software. Since our service is 100% online, you will not have to install any complex programs, download any software, or use any of your website's valuable bandwidth.
Platform(s): Windows Date: Mar, 30 2006
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Hits: 608

AIMpromote - Generate and Close More Leads

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Generate more leads for your business and close more sales. AIMpromote provides you with the tools to easily generate and track leads through your website, telephone, or direct mail. With it's combination of visitor tracking, CRM, and SFA you will have the professional tools to give your website its competitive advantage.Track every lead, campaign, and revenue dollar with our best-in-industry integration of visitor tracking, crm, and sales analytics. Features include: ••• Closed-Loop Tracking ••• 21 Real-time Reports ••• Lead Distribution ••• Duplicate Lead Removal ••• Newsletter/Mass Mailer ••• Detailed Documentation ••• Unlimited Custom Fields ••• Custom Tasks/Status/SubStatus ••• Visitor Tracking ••• Campaign Management ••• PPC Management ••• Lead Import/Export ••• Repost Leads ••• Private Labelling Integrated Affiliate System ••• Sign up for a free 14 day full featured trial!
Platform(s): n/a Date: May, 22 2006
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Hits: 654

ARH Free Web Support Hosting

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Excellent program for webmasters unable to host/install their own scripts. Be notified whenever someone submits a support request, and use the system to reply. Highly modifiable via HTML. Will suit any type of website!
Platform(s): n/a Date: Apr, 26 2005
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ARH Live Support Hosting

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Live support hosting for your website, for just $3 per month (introductory offer!) Tons of features, including a modifiable header and footer!
Platform(s): Linux Date: Aug, 14 2005
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Hits: 257

Chattist

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Chattist is a live support tool that will allow you to have to offer live customer service on your website. Easy to install and configure on your website. Can be remotely hosted by us, or directly installed on your servers. Effective customer service tool.
Platform(s): n/a Date: Oct, 30 2002
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Hits: 256

ConverseLive

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Provide live online customer support services on your web site. View and chat with visitors as they navigate your site.
Platform(s): n/a Date: Jul, 23 2002
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Hits: 621

CorporateVisions HelpExpress

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HelpExpress, a web-based helpdesk based on tickets to cut your company costs and boost your technicians’ efficiency. Features include: graph reports, assign technicians, technician notification, advanced printing, live support, knowledge base, area control and much more. Ongoing updates at no extra cost.
Platform(s): n/a Date: Feb, 21 2003
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Amount: 57
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