Live2Help is a real-time chat program written in PHP and JAVA Script that allows you to interact with your site visitors, offering support and/or sales in real time through chat. When a visitor from your site needs help, he/she simply clicks on the operator online icon and a chat box will pop-up instantly or a leave a message box will pop-up if operator is offline... Live2Help is provided as an Application Service Provider (ASP) solution, it is completely web based. No downloads or any installations are required either by your website visitors or by your operators.
TiNSupport provides you with the ability to have one-to-one conversations with many clients. The client interfaces with a single support person whilst that support person can be having several different conversations.
Features of the helpdesk chat application include; 1. HTML formatting
2. Preformated responses
3. The ability to ban chatters
4. The designation of support requests
5. The ability to save conversations
6. Multiple skins
Platform(s): Linux, Windows, FreeBSD, Mac OSX, Sun Solaris
Feature: Pull, Leave & Transfer Visitors between operators; Real Time Monitoring; Built in Browser (easy integration with your website); Push Page, Push Image; Follow Me; Canned Answers (Preset Text and HTML); Audio Alerts; No plug-ins or Java VM required; Clocks; Works Everywhere.
HumanHelper is a customer service tool for your website that enables web site visitors to directly communicate with your company staff. The visitors on your site can simply click on a HumanHelper button and then will be connected with one of your representatives. You then can assist the web site visitor by providing information, web site links, and even help navigate them through your web site. The HumanHelper solution is provided on an Application Service Provider (ASP) basis.
LIVE TechSUPPORT allows you to interact effortlessly with your website's visitors. Using LIVE TechSUPPORT you can provide support and/or sales assistance all in real time and directly from your website when you are online and interactive support when you are offline. Increase your sales, reduce your costs, improve customer service. LIVE TechSUPPORT is inexpensive and a great hosted solution. Full Web-based or software interfaced. Developed in 2 languages: English and Portuguese.
Hostik Live Chat Service gives your web site visitors live sales and customer service - Monitor your traffic, qualify leads and engage your visitors. It's only $22.49 a month for up to 5 Operators and 3 Departments. Live Chat does not requires any hardware, software, plug-ins, downloads, or programming languages installations.
Platform(s): Linux, Windows, FreeBSD, Mac OSX, Sun Solaris
ExDesk offers a web based help desk software and customer service solution for your IT support, service provider, and E-business needs. ExDesk provides full customization, rapid deployment, and affordable ease of use.
Provide your clients or visitors with real-time support. Live Representative is a inexpensive real-time hosted chat solution that can be access from any browser at anytime. Why make your clients or visitors wait to receive your response when you can talk to them live. Just copy/paste our simple HTML code into your website and your live.
Marshelp is a powerful and flexible web based help desk that helps a company expand its internet presence by increasing interactivity on its site. The solution is a cost effective method of customer support that resolves, manages and tracks customer sales or service issues on the website without the hassles usually involved in performing such tasks, such as transaction and communication costs, while at the same time allowing customers to get the sales or service support they need as and when they need it.
Eduinfo InstaHelp is a free service that provides webmasters with Live Website Monitoring and Enables the visitoors to chat with the webmaster whenever he is online. This service is aimed at small websites whose webmasters work from home. The service has two parts: 1. A small 5 line javascript code which must be embedded on each page of the website; 2. A small operator software.